Privacy Policy

Last Updated: [01-01-2024]

Your Privacy is Our Priority

At BOJOJO LLC, we value your privacy and strive to protect your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our site, you consent to the practices detailed in this policy.

Information We Collect
How We Use Your Information
How We Share Your Information
Cookies and Tracking Technologies
Data Security
Your Rights and Choices
Children’s Privacy
International Data Transfers
Changes to This Privacy Policy
Contact Us

1. Information We Collect

We gather various types of information to improve our services, facilitate transactions, and enhance your shopping experience:

Personal Information:

Name and Contact Information: Your first and last name, email address, mailing address, and phone number.
Payment Information: Details of your credit card and other payment information, securely processed by our payment gateway providers.
Purchase History: Records of the coffee machines and related accessories you’ve purchased, the amount spent, and the date of purchase.

Account Information:

Login Credentials: When you create an account, we collect your username, password, and other details necessary to manage your account.

Technical Information:

Device and Browser Information: Information about the device and browser you use, including your IP address, operating system, and browser type.
Log Information: Details about how you interact with our site, such as pages visited and time spent on the site.

Cookies and Tracking Technologies:

We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze site traffic.

Communication Information:

Customer Support: Records of your communication with our support team, including chat, email, and phone interactions.
Marketing Preferences: Your preferences for receiving marketing communications from us.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Order Fulfillment: To process and fulfill your orders. For more details, please refer to our Shipping Policy.
Payment Processing: To securely process your payment and prevent fraud.
Customer Support: To resolve any issues with your order or account.
Personalization: To tailor website content and product recommendations to your preferences.
Marketing and Promotions: To send you information about special offers, provided you’ve opted in. You can learn more about opting out in our Terms and Conditions.
Site Analytics: To analyze site traffic and improve user experience.
Legal Compliance: To comply with legal obligations and regulatory requirements.

3. How We Share Your Information

BOJOJO LLC is committed to keeping your information confidential and only shares it under specific circumstances:

Service Providers: Trusted partners who help operate our website and process payments.
Legal Obligations: To comply with the law or protect BOJOJO LLC’s rights and safety.
Business Transfers: In case of mergers or acquisitions.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

Essential Cookies: Necessary for secure logins and shopping cart functionality.
Performance Cookies: For website improvements.
Targeting Cookies: To deliver relevant ads based on your interests.

For more information, refer to our Cookie Policy.

5. Data Security

Your data is safeguarded through:

Encryption: SSL encryption to protect data between your browser and our servers.
Payment Security: PCI-compliant gateways for secure transactions.
Access Control: Restricted access to your data by authorized personnel.

6. Your Rights and Choices

Access and Correction: Request access to or correction of your personal data.
Data Portability: Receive a copy of your information in a machine-readable format.
Deletion: Request deletion of your data (subject to legal obligations).
Opt-Out: Manage marketing preferences by clicking “unsubscribe” or contacting us.